This week my team and I gathered to reflect on and celebrate the accomplishments of 2010. We do this once a year in a setting where we can fellowship, share a meal, and have a chance to connect in ways that our busy schedules sometimes prevent us from doing. I love this annual meeting because it provides me the opportunity to recognize our team collectively, certain individuals for their contribution, and to share our team vision.

Before the meeting I asked my team a series of questions about the previous year’s successes, challenges, and learning moments. At the meeting we took time to share answers to each of these questions in a round table discussion format. Listed below are the questions and just some of the themes I noticed in people’s responses:

What was your greatest accomplishment in 2010?

  • Still being in business and serving clients
  • Changing my business model to fit the market
  • Staying positive
  • Discovering new and innovative ways to meet new clients

What did you learn about yourself and your business in 2010?

  • My attitude has an effect on everything I do
  • I need to change some things or I will not make it through this tough market/economy
  • Don’t live my life and run my business with a fear of failure or rejection
  • I need to be surrounded by people I like working with - both my team and clients

What helped you get through the challenges of our market in 2010?

  • Having a great team culture for support and encouragement
  • Training and coaching opportunities available to everyone
  • Not worrying about things you cannot control
  • Focusing on the positive things in life

A year from now, what do you believe will be the “One thing” that made your 2011 successful?

  • Positive attitude
  • Looking for opportunities to meet new clients
  • Focusing on the fundamentals of customer service and sales
  • Coming to work every day and treating it like a career

If you and your team are not meeting regularly to review vision, celebrate successes, and discuss challenges, I encourage you to start doing so immediately. I hope you find the answers above encouraging and true for you as well.

Make it a great day!

Coach Dan