If your performance has been lack luster lately or you feel yourself slipping into a slump, it probably is time for you to reflect on why this is happening. Sometimes working harder is not the best and only answer. Consider the following key areas that affect performance and try to identify the area(s) that you are struggling with the most. I’ve provided some questions for you to consider how each factor may be influencing your performance. Job Environment: This area includes all the resources, equipment, relationships, and tools you need to perform your job properly. Is your work environment positive and supportive of your efforts to achieve success? Is your team aligned and driving towards a common vision? Do your customers recognize your brand, see you as authoritative, and trust your ability to get the job done? Is your company’s technology and tools keeping up with the pace of the industry and allowing you to serve your clients in new and innovative ways?
Drive: Are you willing to do what it takes to be successful. Drive goes beyond the desire to be successful. Drive goes beyond words and leads to action. It is the feeling or compulsion when your wants meet what you need, and you are willing to do what it takes to be successful.
Knowledge: Do you have the knowledge that you need to make the right decisions, understand the direction of your industry, and articulate how your services will help your client achieve their goals? This area requires you to be an expert in your field, knowing the key measurable and trends in your industry are essential. Are you taking time for personal and professional development through training and education?
Skills: Do you know how to do what it takes to be successful? Do you have the skills to pick up the phone and make calls to clients? Do you know how to develop client presentations? Do you know how to communicate effectively? This has nothing to do with #2 above, and is just focused on your ability to do what needs to be done to achieve success?
Attitude: Your attitude towards your job is going to affect every other item mentioned in this list. How do you feel about your performance, about your work environment, about what you have to do to be successful, and about the types of people you are working with? Are you voicing these feelings to your coworkers, clients, or your key supporters? If so, analyze the words you are using, are they positive or negative, uplifting or degrading, encouraging or complaining? Your attitude is not everything but it is the difference maker in performance.
Talents: Your talents are different than your skills in that your talents are natural, not learned. Do you have the natural capability of behaving in a way that will lead to success in your job? If your job requires you to be a good presenter and to connect with people than you should naturally enjoy this type of work. If you find your job difficult to do, not because you don’t have a desire or the knowledge, but because you just are not good at it, than you probably have talents in in other areas that would match with a different type of job. Explore behavioral and talent tests like DISC and StrengthFinder to see if your job is a match for your talents.
Capacity: This is your ability to learn how to behave and perform in order to achieve success. It has to do with your ability to learn new methods, systems, and processes that are required by your industry and clientele. Is your industry moving so fast in the area of technology that you are unable to stay on top of what is required of you to be successful? Are your clients expecting such new and innovative ways to engage them that you’re feeling unable or unwilling to change to meet their needs?
Balance: One of the most elusive characteristics of true success is having balance between your personal life and professional career. When we are out of balance it will affect our performance at work and our personal relationships. When was the last time you worked out regularly? Are you eating healthy so you have energy and stamina throughout the day? When was the last time you spent time in prayer or thoughtful reflection? Are you spending time with friends and family members? Do you have a list of business books, seminars, and workshops you plan on attending this year to help you grow personally and professionally? Are you able to leave work at work and home at home? Do you have a Life Plan to help you achieve balance?
Where do you go from here? If you identified areas that are negatively influencing your performance and keeping you from reaching your goals, than you are now faced with a choice. You can either continue performing at the level you are and struggle to meet your goals, or you can reflect on these areas of influence and make the necessary changes to improve your performance.
Let’s assume you decide to make the choice for improved performance, your next step is to set action plans in each of the areas that are negatively influencing your performance. These action plans should be SMART short term steps that you can take to improve your performance. I encourage you to take a half or full day off to reflect on these areas of influence and create 90-Day Action Plans to help you get your performance back on track.
Question: Which area listed above is having the greatest negative influence on your performance right now and what are three things you can do to improve in this area?
If I can be of any help please do not hesitate to let me know!
Make it a great day!